These Terms establish a binding contract between Thyme 2 Play LLC ("T2P," "we," "us") and subscribing restaurants, hospitality businesses, or organizations ("Client," "you") using the RGP Platform.
Acceptance of these terms or platform usage signifies your agreement to be bound by this contract.
Platform: The RGP (Restaurant Genome Project) software application, encompassing all features, tools, AI agents, integrations, and services provided by T2P.
Location: A single physical restaurant, bar, or hospitality venue operated by Client and connected to the Platform.
Client Data: Information you input, upload, or generate through the Platform — menus, recipes, employee information, sales data, customer data, schedules, and operational records.
Authorized Users: Client's employees, contractors, or agents permitted to access the Platform on Client's behalf.
T2P grants a non-exclusive, non-transferable license to access and use the Platform for Client's internal restaurant operations, including:
The platform aims for high availability but provides no guarantee of uninterrupted service. Maintenance, updates, or modifications may temporarily affect access. Reasonable notice will be provided when possible.
The Platform undergoes continuous improvement. Features may be added, modified, or removed. Clients will be notified of material changes that significantly affect usage.
Subscription fees are charged per Location at the rate displayed during checkout. Fees are billed monthly in advance on your subscription date.
Adding locations increases subscription proportionally (prorated for the current billing cycle). Removing locations takes effect at the next billing cycle.
Payments process through Stripe. By subscribing, you agree to Stripe's terms of service. You must maintain current payment information.
If payment fails, collection attempts and notifications will be made. If unresolved within 14 days, access may be suspended until payment is current.
Subscription cancellation may occur anytime through the billing portal or by contacting support. Cancellation takes effect at the end of your current billing period. No refunds for partial periods.
T2P owns and retains all rights to:
Client owns and retains all rights to:
| Client Owns | T2P Owns |
|---|---|
| Menus, recipes, pricing, configurations | Software, code, infrastructure |
| Employee data, schedules, HR records | AI models, algorithms, methodologies |
| Sales, financials, inventory | Templates, frameworks, system designs |
| Customer information, loyalty data | Aggregated, anonymized insights |
Clients may export Client Data anytime using Platform export features. Upon subscription termination, clients have 30 days to export your data before it is deleted from our systems.
Clients grant T2P a limited license to use Client Data solely to provide and improve the Platform services. T2P will not sell data or share with third parties except as necessary to provide service (e.g., authorized POS integrations).
By providing suggestions, ideas, or feedback about the Platform, you grant T2P the right to use that feedback without compensation or attribution.
Clients are responsible for:
Clients agree NOT to:
Clients are responsible for:
The Platform integrates with third-party services (Toast, Square, scheduling systems, etc.). These integrations require your authorization and are subject to those providers' terms.
Data pulled from third-party systems is subject to Client Data ownership provisions. T2P is not responsible for the accuracy or availability of third-party data.
Third-party providers may change their APIs or terms, potentially affecting Platform functionality. T2P will work to maintain integrations but cannot guarantee uninterrupted third-party connectivity.
Client Data is handled in accordance with our Privacy Policy (incorporated by reference). Key points:
Clients are responsible for:
Client Data is stored on servers in the United States. By using the Platform, you consent to this data transfer.
Each party agrees to protect the other's confidential information with reasonable care. Confidential information includes business data, pricing, and proprietary methods.
Confidentiality obligations do not apply to information that:
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
No guarantee is provided regarding specific business outcomes, cost savings, or operational improvements from Platform usage.
AI-powered features provide suggestions and assistance but are not substitutes for professional judgment. Clients are responsible for reviewing and validating AI outputs before acting on them. AI can make mistakes. Important decisions should be verified with qualified professionals.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, T2P'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THIS AGREEMENT SHALL NOT EXCEED THE FEES PAID BY CLIENT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
IN NO EVENT SHALL T2P BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.
Clients agree to indemnify and hold T2P harmless from claims arising from:
T2P agrees to indemnify Client from claims that the Platform itself infringes third-party intellectual property rights, provided Client notifies T2P promptly and cooperates in defense.
The Agreement begins upon acceptance and continues until terminated.
Either party may terminate with 30 days written notice.
Either party may terminate immediately if the other:
Upon termination:
The Agreement is governed by the laws of the State of California, without regard to conflict of law principles.
Any disputes shall be resolved through binding arbitration in Los Angeles County, California, under AAA Commercial Arbitration Rules. Each party bears its own costs.
This Agreement, including the Privacy Policy, constitutes the entire agreement and supersedes prior agreements.
T2P may update these terms with 30 days notice. Continued use after notice constitutes acceptance. Material changes require affirmative consent.
Clients may not assign the Agreement without T2P's consent. T2P may assign to a successor in connection with a merger or acquisition.
If any provision is unenforceable, remaining provisions remain in effect.
Failure to enforce a provision does not waive the right to enforce it later.
Notices to T2P: [email protected]
Notices to Client: Email address on file
Thyme 2 Play LLC
Email: [email protected]
Website: sageops.io
By clicking "I Accept" or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.